Mortal Kombat X, released just over 24 hours ago, has already generated a massive wave of outcry and disappointment among consumers (including yours truly).  Many users pre-ordered the $89.99 package, which in addition to the game ($59.99) included a $30 DLC “Kombat Pack.”  Several other fans (yours truly) were offered the same deal at the register – tack on $30 to your bill and receive exclusive skins and exclusive characters!

Available 4-14? Eh, well, not exactly…

As scores of gamers rent to redeem their online codes, a disheartening truth began to settle in.  Though the code was successfully redeemed and though the Kombat Pack was indeed marked as “Purchased,” there was nothing to download.  Players tried everything from accessing the PlayStation and Xbox online stores via the game to manual searches for content on respective networks.

Like usual, it all comes down to the fine print.  Apparently the wording that accompanied this purchase was misleading – the $30 Kombat Pack covers content to be released in the near future.  Most of us had rightly assumed that this content would be available immediately, though it turns out only a small selection of Day One Samurai Skins for three characters are all that can be downloaded currently.

Also of note is that many Day One consumers are having trouble downloading Goro as well, which was promised as a Day One, pre-order bonus.  Fortunately, there is a solution to this.  For the time being, it seems impossible to download Goro via the in-game interface.  However, if you manually search for “mortal kombat x” in your provider’s store, you should see the package marked as “Purchased” and should then be able to download the character from there.  It also seems like this is the only way to access what little of the Kombat Pack is currently available, the Samurai Skins.

Indeed, at least Goro does in fact live.

For now, it looks like we’ll have to wait for these new and nifty characters that we all thought we’d be able to play with out of the box.  Worse still, it looks like the content will be released in four different installments.  Goodies promised include the long-awaited Tremor (from Mortal Kombat: Special Forces) as well as Tanya (first introduced in Mortal Kombat 4) as well as two non-universe characters, Jason Vorhees and Predator.  There’s still no word on exactly when the Kombat Pack will drop.

Click here for the site that the PlayStation Support forums are citing as the solution to this “problem.”

I don’t know what it looks like over on Microsoft’s end, but I image it’s just the same.  Check out this thread of 11 pages and almost 18,000 views worth of people frantically searching for answers on how to access their Kombat Pack.

I think most of us would’ve been happier with a glitch or temporary server issues as the answer…but no, just a bit of trickery, or perhaps clever marketing, depending which side of the $$$ you’re on…

One thing’s for sure, as much as Mortal Kombat X has been anticipated, it has certainly created a lot of unhappy paying customers in the last several hours.

Don’t get me wrong, the game is great so far, but this is sort of like the gaming equivalent of blue balls.